Adding an additional IP address to your VPS is simple. Whether you need it for another DNS server, or even a cPanel server - they are added automatically to your server for an additional $1.00 per month.
We generally refund within 7 days of purchase. Each account is limited to one refund (exceptions can be made) and we have full discretion on whether a refund will be issued.
Please contact us to remove the IP address. You will not be refunded for the remaining portion of the month.
Yes - we bill on the 1st of each month.
Apart from national and provincial holidays in Ontario, you can open a ticket or call us at any time (9 AM - 4 PM Eastern) and we will forward your call to a support specialist.
We allow gameservers on our VPSes and dedicated servers. On virtual servers, please remember that CPU usage is limited; we restart virtual servers that maintain a load of one or more for thirty minutes. Repeat offenders will have their service suspended.